Crysta Contact Lens Solution

Shipping FAQs:

1. What are the shipping charges within Pakistan?
   • Nationwide shipping charges are Rs. 200 (PKR). However, there are instances where shipping may be free.
2. Under what conditions is shipping within Pakistan free?
   • Shipping within Pakistan may be free under certain promotions, discounts, or special offers. Keep an eye on our website for such updates.
3. Do you offer international shipping?
   • Yes, we do offer international shipping. The shipping charges for international orders depend on the destination country.
4. Which courier partners do you use for shipping?
   • Our courier partners include DHL, TCS, Insta, M&P, and other reputable services to ensure reliable and timely delivery.
5. How can I track my order?
   • Once your order is shipped, you will receive a tracking number and a link to track your order. You can use this information to monitor the status and location of your package.
6. What is the estimated delivery time for domestic orders?
   • The estimated delivery time for domestic orders varies depending on your location. Generally, orders are delivered in 2 to 5 business days.
7. How can I calculate international shipping charges?
   • For international shipping charges, please contact our Sales representative.
8. Are there any additional customs fees for international orders?
   • Customs fees and import duties, if applicable, are the responsibility of the customer. Please discuss this with our sales representative about shipping charges.
9. Can I change my shipping address after placing an order?
   • Yes, but before dispatching. Please contact us immediately.
10. What should I do if my package is lost or delayed?

• If your package is lost or delayed, please contact our customer service team immediately. We will work with the courier to resolve the issue.